熱線
我們的熱線服務從每天早上9点到晚上9点,包括周末。如果熱線無人接聽時,您可以留言,我們會盡快的回覆您。熱線對話的內容將會全部保密。
我們的熱線號碼是:1800 881 663
Helpline
Our Helpline service operates from 9:00 am to 9:00 pm from Monday to Sunday, 7 days a week. When the Helpline is unattended, the caller can leave a message on the telephone and we will endeavour to return a call to you at the first opportunity. The contents of the telephone conversation will be kept confidential.
The helpline number is 1800 881 663.
諮詢服務
CGCI提供戒賭和財務輔導服務。對於欲戒賭者和被賭博者影響的人我們亦提供免費的面對面或電話輔導。再者,有關賭博,我們也提供人際關係輔導。我們面對面的服務通常在我們的Box Hill辦公室的正常辦公時間提供,但是在特殊的情況下,未來我們可能會提供其他時間和地點,如果有特殊情況請聯絡我們,我們樂意為您服務且以您的問題為優先。
必要時我們可能會建議客人轉介到其他能夠提供更好的服務或幫助的專業診所或相關專業知識人員,但在轉介前我們會先通知您並詢問您的意見。
請注意:所有客戶的個人資料將會全部保密並將只會透露給執法機關和/或司法機關。
Counselling Service
We provide both therapeutic and financial counselling service. Both face to face as well as telephone therapeutic counselling service are available to the gamblers and significant others affected by the gambler’s gambling behaviour, and our counselling service is free of charge. In addition to gambling-related issues, we also provide counselling for relationship issues. Our face to face counselling service is usually provided during normal office hours at our Box Hill office. However, we will consider providing face to face counselling service during outside office hours and at other locations in special circumstances. Please feel free to contact us if you have special requirements. We care about you and will always put your problem first.
In some situations, we may need to make referrals to other health professionals or agencies who may be able to provide better help and service to our clients. If that is the case, we will inform you and seek your consent first.
Please note that all personal information of our clients will be kept confidential and will only be disclosed to the law enforcement agencies and/or the judiciary.
提升意識和教育
有句話說「預防勝於治療」,CGCI相信並且接受這個理念,為了提升大眾對賭癮和賭癮帶來的潛在傷害的認知和教育,我們每年對外舉辦各種活動去推廣賭博可能傷害到賭博者本身還有可能傷害他們的家人和他們的生活。
博彩事業在推銷賭博活動上投入了大量的資金,並且合理化賭博、隱藏賭博可能對個人、家人、社會帶來的傷害。因此重要的是人們必須自知參與博奕活動帶來的潛在影響和他們可能面對的問題,對於長期在電視上或網路上受到賭博廣告影響的青少年這項自知能力顯得更為重要。
Raising Awareness and Education
There is the axiomatic saying that “Prevention is better than cure” and we believe and embrace this philosophy. That is why we hold various public events each year, the main objective of which is to raise the awareness of and educating the general public about gambling addiction and the potential risk of serious harm that may be caused to the individual gambler, the gambler’s family members, and the community by gambling addiction.
The gambling industry has been spending a huge sum of money in advertising gambling activities. In doing so, they normalise gambling and undermine the harms that gambling may cause to the individual gambler, the gambler’s family members, and the community. So it is vital that people should be aware of the risks they may face in engaging in gambling. This is particularly important for the younger generations who are bombarded with a large number of gambling advertisements on TV and social media.
其他社區服務
CGCI認為人是精神、心理、身體的生命體,所以我們全面的照顧人的身心健康並以提供服務給個人、家庭和社會作為我們心中的目標。
我們認為有力的家庭牽絆能提供一個安全的環境給所有的家庭成員讓他們發展個人潛力和培育我們的孩子,對此針對建立家庭關係CGCI時常舉辦不同活動讓公眾參與。
根據我們的知識和政府研究,我們發現中國留學生較易被賭博誘惑,根據報告多數為孤單、缺少家庭支持和關心、無聊、語言隔閡、還有考試跟讀書的壓力所造成。了解原因後CGCI經常舉辦不同活動讓中國留學生們參加,透過這些活動我們希望幫助學生們認識更多來自相同背景、語言的朋友。
我們還提供社區傳播資訊給在維多利亞州的華人,讓他們認識和了解多一點有關澳洲、維多利亞州的文化和社會、法律系統。
Other Community Services
We consider humans are spiritual, psychological and physical beings. Therefore, we take a holistic approach to human wellbeing and we offer our services to individuals, families and communities as our targets in mind. We consider that strong family tie will provide a safe environment for all family members to develop their individual potential and for nurturing our children. Hence we organise events from time to time for family relationship building as our objective.
According to our knowledge and research data provided by the government, we are aware that overseas Chinese students are vulnerable to being alluded to gambling for various reasons, in particular, loneliness, lack of family support and care, boredom, language barrier, and stress due to studies and examinations. With this in mind, we organise some events from time to time offering opportunities to the overseas Chinese students to participate. Through their participation in these events, we hope to help the students to know more friends who have similar cultural and linguistic backgrounds as theirs.
We also offer dissemination of community information to the Victorian Chinese in order to enable them to know more and have a better understanding of the Australian and Victorian culture, social and legal systems.